Due to the nature of our business all sales are final. The gowns you order are made for you. An order Cannot be cancelled, returned, exchanged, or changed once it is processed.
We sell 1st quality merchandise only, meaning everything is brand new directly from the manufacturer. If you receive your merchandise with any manufacturers defect contact us immediately (within 48 hours) and we will replace the merchandise, except shoes, no questions asked. BridalSuperstore can only replace defective merchandise with the same style, size and color item. No refunds will be given. We will take care of any shipping costs incurred for returned items.