Shipping Policy
Orders will be shipped UPS or FEDX Signature required.
All merchandise will be shipped as soon as we receive it
from our mfg. Ground shipping charges are $15.00 per
order for most dresses. This includes orders with more than
one dress going to the same location. $10.00
for most accessories. Dresses and can
take 4-16 weeks to arrive. Accessories are usually shipped with
in 4-8 weeks. 2nd day air shipments
are $55.00 and Overnight delivery is available call eBridalSuperStore 1-866-223-2200 for rates. All express
deliveries are shipped out once they arrive from our
mfg. Please note
that our carriers do not ship on weekends so if a
package ships on Fri. overnight you will not receive it
until Mon. Should you receive the wrong merchandise
or if it arrives damaged
from shipping immediately contact us so we can remedy
the situation. We will replace damaged or wrongly
shipped merchandise as quickly as possible.
Return Policy
Due to the nature of our business all sales are final.
The gowns you order are made for you. An order Cannot be
cancelled, returned, exchanged, or changed once it is
processed.
We sell 1st quality merchandise only,
meaning everything is brand new directly from the
manufacturer. If you receive your gown with any
manufacturers defect contact us immediately and we will
replace the gown no questions asked. EBridalSuperstore
can only replace defective merchandise with the same
style, size and color item. No refunds will be given. We
will take care of any shipping costs incurred for
returned items.
Errors
and Omissions Policy
We reserve the right to change prices, terms,
specifications and warranties without notice. We endeavor
to accurately describe every product offered for sale;
however, mistakes can sometimes be made. Any
typographical, photographic, or specification error in
product description, pricing or offers is subject to
correction and verification.
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eBridalSuperstore
Toll-free 866-223-2200 - Monday-Friday 10am - 5pm EST
Email: Gowns@eBridalSuperstore.com
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